Privacy Policy

This Privacy Policy explains how Snowbunni.com (the “Service”) collects, uses, and shares personal information when you visit the site or create an account. By using the Service you agree to this policy.

Information we collect

• Account information you provide: name, email address, username, and (if you provide it) profile details such as date of birth and location.
• Device & usage information collected automatically: IP address, browser type, device information, time zone, referring/exit pages, pages viewed, and timestamps (via cookies and server logs).
• Order information: purchases of credits and subscriptions. Payments are processed by third-party payment processors; we do not store full card numbers. We may store a transaction reference for support and dispute handling.

How we use your information

• To create and manage your account and provide the Service (including generation, chat, and content features);
• To process payments and manage credits and subscriptions;
• To communicate with you about your account and (where permitted) about products and offers;
• To screen for fraud, abuse, and violations of our Terms and Acceptable Use Policy;
• To operate, maintain, and improve the Service and understand how it is used.

Cookies

We use cookies and similar technologies for essential functions (such as keeping you signed in and remembering your age-gate acknowledgement), for analytics, and for security. You can control cookies through your browser settings, though some features may not work without them.

Sharing

We do not sell your personal information. We share limited information with service providers who help us run the Service, including hosting providers, CDN/caching providers, email and analytics providers, and payment processors — only as needed to provide their services. We may also disclose information to comply with law, respond to lawful requests, or protect our rights and the safety of others.

Data retention

We retain account and order information for as long as your account is active and as needed to comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. We may retain records of terms acceptance and moderation actions as needed for compliance.

Your rights

Depending on where you live (including under the GDPR and CCPA/CPRA), you may have the right to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to opt out of certain sharing. To exercise these rights, contact us at the address below. You may also have the right to lodge a complaint with your local data-protection authority.

Minors

The Service is not intended for anyone under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, contact us and we will delete it.

Security

We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

Changes

We may update this Privacy Policy from time to time; the current version is always posted on this page with its updated date.

Contact

For privacy questions or to exercise your rights: snowbunnicontact@gmail.com.